Privacy Policy

Effective Date: September 29, 2026

Da Burg Nest (“The Burg Nest LLC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit daburgnest.com, join Da Burg Club, contact us, or otherwise interact with The Burg Nest LLC online or in connection with our services.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

First and last name
Email address
Telephone number
Birthday
ZIP code
Information you provide through contact forms
Information you provide through Da Burg Club
Customer feedback and survey responses
Information relating to your communications with us
Website usage information, such as pages visited, browser type, device information, and general website activity

We do not intentionally collect sensitive personal information unless it is reasonably necessary for a specific business purpose and permitted by applicable law.

2. How We Use Information

We may use information we collect to:

Provide and manage Da Burg Club membership
Send membership-related communications
Send marketing and promotional communications when you have provided the appropriate consent
Respond to questions, requests, and inquiries
Provide information about truck locations, events, menu items, rewards, and promotions
Improve our food, services, website, and customer experience
Conduct customer feedback and surveys
Maintain business records and comply with legal obligations
Protect the security and integrity of our website and business

We limit the collection and use of personal information to purposes reasonably related to our business activities and the purposes described in this Privacy Policy.

3. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide requested information, administer your Da Burg Club membership, or, where permitted, send promotional communications.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the applicable email.

4. Text Message Communications

If you provide the applicable consent, The Burg Nest LLC may send text messages relating to Da Burg Club membership, rewards, truck locations, promotions, new menu items, events, and other communications described in the applicable consent notice.

Message frequency varies. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

5. Cookies and Website Technologies

Our website and third-party service providers may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website usage, improve our services, and measure marketing performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Service Providers

We may use third-party service providers to operate portions of our business and website, including website hosting, customer relationship management, email communications, text messaging, analytics, payment processing, and other business functions.

These providers may process information on our behalf as necessary to provide their services.

We do not sell personal information as a standalone business activity.

7. Social Media and Third-Party Websites

Our website may contain links to third-party websites or social media platforms. If you follow those links, your interaction with those websites is governed by their respective privacy policies and terms.

Da Burg Nest is not responsible for the privacy practices or content of third-party websites.

8. Data Security

No mobile information, mobile phone numbers, or SMS/text messaging consent information will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We use reasonable administrative, technical, and organizational measures designed to protect information in our possession from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain our business relationship with you, satisfy legitimate business purposes, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer reasonably necessary for these purposes, we may delete or securely dispose of it in accordance with our business practices and applicable law.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses of personal information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.